#40 ✓resolved
Brian R Zaik

Add link to WTG support ticket site in footer of Concerto Panel

Reported by Brian R Zaik | 2009-09-11 11:24:26 UTC | in Concerto 1.9.1

Comments and changes to this ticket

  • Brian R Zaik

    Brian R Zaik 2009-09-13 18:52:30 UTC

    • State changed from “new” to “resolved”

    Addressed in [662]

  • Brian Michalski

    Brian Michalski 2009-09-13 19:52:31 UTC

    I think we definitely want a link to our ticketing system for bugs with the software but I'm not sure if we should be including this on every page instead of the email. As I saw it, the email link was useful for RPI-specific (or really installation specific) questions about feeds, screens, etc and not always about system wide bugs that needed ticket status. The help form also doesn't really facilitate a 2 way conversation which is usually what we need for the "user errors"

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Concerto is an open source digital signage system that makes it easy to engage a large community of people with graphical and text-based announcements, bulletins, and other messages... but enough about us, you came here to get involved.


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