Add link to WTG support ticket site in footer of Concerto Panel
Reported by Brian R Zaik | September 11th, 2009 @ 11:24 AM | in Concerto 1.9.1
Comments and changes to this ticket
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Brian R Zaik September 13th, 2009 @ 06:52 PM
- State changed from “new” to “resolved”
Addressed in [662]
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Brian Michalski September 13th, 2009 @ 07:52 PM
I think we definitely want a link to our ticketing system for bugs with the software but I'm not sure if we should be including this on every page instead of the email. As I saw it, the email link was useful for RPI-specific (or really installation specific) questions about feeds, screens, etc and not always about system wide bugs that needed ticket status. The help form also doesn't really facilitate a 2 way conversation which is usually what we need for the "user errors"
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Concerto is an open source digital signage system that makes it easy to engage a large community of people with graphical and text-based announcements, bulletins, and other messages... but enough about us, you came here to get involved.
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Brian Michalski
Brian R Zaik