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Add link to WTG support ticket site in footer of Concerto Panel

#40

Reported by Brian R Zaik · September 11th, 2009 @ 11:24 AM

State: resolved
Milestone: Concerto 1.9.1
Assigned to: Brian R Zaik Brian R Zaik

Activity

  1. Brian R Zaik
    Brian R Zaik
    • State changed from new to resolved

    Addressed in [662]

    September 13th, 2009 @ 06:52 PM

  2. Brian Michalski
    Brian Michalski

    I think we definitely want a link to our ticketing system for bugs with the software but I'm not sure if we should be including this on every page instead of the email. As I saw it, the email link was useful for RPI-specific (or really installation specific) questions about feeds, screens, etc and not always about system wide bugs that needed ticket status. The help form also doesn't really facilitate a 2 way conversation which is usually what we need for the "user errors"

    September 13th, 2009 @ 07:52 PM

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