user cant login
Reported by WTG User | February 17th, 2011 @ 12:48 PM
Hello, I have 'inherited' our digital signage project from Todd
who has left. He set up users, and one doesn't know her password so
I went to change it - I clicked the 'users' tab, scrolled down to
the user and clicked her name, then clicked the 'Edit Profile'
button at the top, typed a new password and re-entered it, and
clicked 'Save Changes' - it tells me 'User profile udpdated
successfully, but when I then try to log in as this user, it says
"Unable to authenticate with username/password combination". Do you
have any idea what I am doing wrong? Any help would be
appreciated.
Greg - gknobelsdorff@albertus.edu
Great product by the way!
Comments and changes to this ticket
-
Brian Michalski February 22nd, 2011 @ 01:03 PM
If that edit profile form doesn't work, try logging in to the database with
a tool like phpMyAdmin and performing the change there. Passwords are
simple MD5 hashes of the desired string, it should be pretty easy to
generate one.In the future, you might get a faster response to these types of questions
by posting them in our Google Group (
https://groups.google.com/forum/#!forum/concerto-digital-signage). This
ticketing system tends to only get attention when developers are looking at
code that needs to be written.~Brian M
-
Brian Michalski February 22nd, 2011 @ 01:09 PM
- State changed from new to invalid
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Concerto is an open source digital signage system that makes it easy to engage a large community of people with graphical and text-based announcements, bulletins, and other messages... but enough about us, you came here to get involved.
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